Enterprise Onboarding & Sales
Strategic merchant underwriting, high-volume custom MDR schedules, multi-store hierarchy configurations, and commercial partnership agreements.
sales@gofluxpay.com
Flux Pay (Private) Limited
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Commercial Directory & Support Desks
Contact Us & Communication Desks
Direct operational channels connecting merchants, developers, and institutional partners with specialized onboarding, engineering, settlement, and compliance desks at Flux Pay (Private) Limited.
COMMUNICATION DIRECTORY
Specialized departments.
Specialized departments.
Direct communication.
Every channel is monitored by dedicated specialists with published SLAs.
Integration & API Engineering
Technical guidance for REST Pay-in endpoints, Payout APIs, webhook HMAC-SHA256 signatures, idempotency handling, and sandbox testing.
API documentation & guidesSettlement Operations & Support
Live merchant ticket desk for transaction status verifications, bank payout confirmations, chargeback evidence submissions, and wallet reconciliation.
Open merchant support portalAbuse, Anti-Gambling & Compliance
Report unauthorized gambling operations, fraudulent merchants, chargeback manipulation, or statutory legal inquiries directly to compliance.
abuse@gofluxpay.com
SERVICE LEVEL AGREEMENT
Rigorous SLA discipline.
Rigorous SLA discipline.
Fast, accountable resolution.
We recognize that payment infrastructure is mission-critical. Our escalation matrices guarantee immediate attention for processing anomalies.
- Standard Inquiries: < 15 minute average response during market hours
- Critical Escalations: 24/7 emergency incident monitoring and bridge dispatch
- Abuse Reports: Immediate P0 review for reported gambling or fraud
SECURITY ADVISORY
Protecting sensitive merchant secrets.
When contacting any Flux Pay desk, please observe our cryptographic security protocol:
- Never transmit secret API keys (
sec_live_...) via email or chat. - Never share merchant passwords or wallet MPINs.
- Identify transactions using the public reference ID (e.g.
pay_...or Order ID).
COMMERCIAL PRESENCE
Operations hubs in Pakistan's
Operations hubs in Pakistan's
financial centers.
Lahore Operations Desk
Merchant Operations & Technology Center
Main Boulevard, Gulberg III, Lahore, Punjab, Pakistan.
Hours: Monday – Friday, 9:00 AM – 6:00 PM PKT.
Karachi Operations Desk
Banking Rail Systems & Clearing Operations
I.I. Chundrigar Road / Clifton, Karachi, Sindh, Pakistan.
Hours: 24/7 Systems Telemetry & Banking Gateway Switch Operations.
